Information

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Need
Advice?

Questions about something?

Get in touch. Our experts are ready to help with anything you need to know!

01274 394 730 [email protected]

STORE OPENING TIMES
Mon - Fri: 9.30am - 6pm
Saturday 10am - 5pm

Seen a
Better Price?

Seen a better price elsewhere?

If you have seen a better price but would rather buy from a trusted UK based authorised dealer, then please

click the ‘Seen a better price’ icon on any product page to send us the details

and we will do our best to match or beat any genuine price quote.

* terms apply

Stock
Levels

Is the product in stock?

Every product on the website is marked with a stock status to tell you if it is available. We track our inventory carefully to ensure our stock messages are 100% accurate. On top of that, all products are shipped direct to you from our retail store in Bradford UK, not from the manufacturer, or from a storage facility somewhere.

If it says ‘in stock’ it is guaranteed to be in stock!

Payments

We accept most major debit and credit cards, and a range of different finance options through Klarna and PayPal.

All website payments are 100% secure and are subjected to fraud prevention checks.

For your records, and for business accounting purposes, we provide a full VAT invoice after your order has been dispatched.

We offer the following Klarna finance options (available at checkout):

- 4 interest-free instalments
- Monthly financing

* subject to credit approval

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0% interest for 4 months is available on single transactions of £99 or more.

You can apply for PayPal Credit by clicking the floating PayPal Credit button that appears on every page.

* subject to credit approval

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Shipping and Returns

Free delivery on everything

All orders of £70 and above are eligible for free next working day delivery (UK mainland only). Orders under £70 are charged £4.99. Saturday delivery is also available at an additional cost.

1 Hour time slot

All orders are shipped by DPD (except for smaller items which are sent via Royal Mail). On the day of your delivery, you will receive a one hour delivery time slot from DPD so you don’t have to wait in all day. You can also track the progress of your parcel on a map and receive a 15 minute delivery window.

Worldwide shipping

As well as to the UK, we also ship to Europe, the USA and most other countries worldwide. Please see our shipping page for full details.

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30 Day Returns

Our aim is to ensure you are completely satisfied with your purchase. If for some reason, you are unhappy with your item(s) you can return them within 30 days of receiving them, providing they meet our returns criteria and they arrive back to us in brand new condition.

PLEASE NOTE:
Once you have opened your parcel, you are deemed to have accepted the terms of our returns policy.

Please visit our returns page to read the full details of our policy, to find out how to make a return, and to find the link for our returns form.

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5 Star Customer Service

At The Disc we pride ourselves in providing you with the very best levels of service, and believe in treating our customers the way we would expect to be treated ourselves. This is reflected in our consistently ‘Excellent’ 5-star Trustpilot reviews rating - something we have held proudly for many years.

We hope this trusted indicator gives you the confidence to buy from us rather than from a faceless corporate box shifter. Our team have years of hands on experience with DJ and production gear, so if you have questions about a product, give us a call and we’ll do our best to answer them for you.

A few days after you place an order with us we’ll send you a follow-up email via Trustpilot and ask you how everything went. Please take a minute to let us know if it went well, or equally, if you think there’s something we could improve on, please do let us know that too - it helps us maintain the high standards we aim for.

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